Shipping policy

Shipping: 

Domestic Orders: We offer USPS First Class, Priority or Priority Express shipping. Prices are automatically calculated at time of check out.

Canada: We currently do not ship to Canada.   

FAQ

When will my order ship?

Most orders are processed and shipped within 10-15 business days and will arrive within 3-10 days after shipping with standard shipping service, depending on weight and destination. We will e-mail you with a tracking number once your order ships.

Some of our items are shipped directly from the manufacturer and shipping time is out of our control. 

 

What happens if I enter the incorrect shipping address?

Cotton Smash does not assume responsibility for orders placed with an incorrect shipping addresses. Please check carefully that the shipping address you enter is correct. If an item is returned to us because of an incorrect address provided, the customer is responsible for charges to re-ship.

How are gift cards shipped?

Gift Cards are sent electronically to the purchaser by email and can be forwarded to the recipient's email address. Gift Cards can also be printed out by the purchaser to mail or give to the recipient.

Can I send a gift directly to the recipient? 

Yes. Please enter the recipients address at checkout and make a note that you are sending a gift. This note will be important if the gift needs to be exchanged. In the event a gift does need to be exchanged the order number can be found on the packing slip included with the order. Prices are not shown on the packing slip. 

Questions? We're here to help. 

Email: Customerservice@cottonsmash.com